Return & Connect, Terms of Use, 17th September 2024

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THE RETURN & CONNECT SITE AND OUR SERVICES (DESCRIBED BELOW).

These terms tell you the rules for using our Return & Connect site (“Site”) and our services (as described below).

Who we are and how to contact us

The Site is provided by INTO University Partnerships Limited and IUP 2 LLP, collectively referred to as "INTO",, ("we", "our", "us"), who are registered in England and Wales under company numbers 05507863 and OC376452 respectively and whose registered offices are both at One, Gloucester Place, Brighton BN1 4AA.

To contact us, please email contact@returnconnect.com.

You agree that by registering, accessing, or using the Site and our services (as described below), you accept these terms of service and you agree to comply with them. If you do not agree to these terms, do not use the Site or our Services.

INTO reserves the right to vary the terms of use from time to time, and you should check this page regularly to ensure you are happy with any changes before accessing the Site or using our Services. These terms were last updated on 17th September 2024. Previous versions of these terms are located here.

Services

Our Services include access to and registration on our Return & Connect site, and any other services which we provide to you via this Site.

There are other terms that may apply to you

These terms of service refer to the following additional terms, which also apply to your use of our Site and our Services:

Our Privacy Notice explains how we collect, use and store your personal data; and sets out information about the cookies in use on our Site.

Additional terms of use may also apply to specific areas or features of the Site, for example those which are only available to registered users. Please read any such additional terms of use carefully before accessing or using those areas or features.

We may make changes to our Site and Services

We may update and change our Site from time to time to reflect changes to our services, our users’ needs and our business priorities. We may also make changes to our Services. We will try to give you reasonable notice of any major changes.

We may suspend or withdraw our Site or your access

We do not guarantee that our Site, any content on it, or the Services, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site and / or Services for business and operational reasons. We may also suspend, withdraw or restrict your use of the Services if we believe you have not complied with these terms of use (or any of the documents referred to in these terms of use).

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms of service and other applicable terms of service, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms of service to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these terms.

Eligibility

To use the Services, you agree that you are at least 18 years of age (unless applicable law requires that you must be older in order for us to lawfully provide the Services to you without parental consent, then you agree you are that age). You agree that you will only have one Return & Connect account, which must be in your real name, and that you have not been restricted by INTO already from using the Services.

Creating an account with false information is a violation of these terms of service.

You must keep your account details safe

If you register to use our Services, you will become a "Member" and account holder. You will create and use a strong password and keep it confidential, and will not disclose it to any third party. We have the right to disable any account holder access or password, if (in our reasonable opinion) you have failed to comply with any of the provisions of these terms of service. If you have any reason to believe that someone else knows your account holder information, you must promptly notify us at contact@returnconnect.com.

Payment

If you purchase any of our paid-for services (“Enhanced Services”) then you agree to pay the applicable fees and taxes, as well as agree to any additional terms specific to the Enhanced Services. Failure to pay these fees will result in termination of access to the Enhanced Services.

Your purchase may be subject to foreign exchange fees or difference in prices based on your location.

Our intellectual property

We reserve all of our intellectual property rights in the Site and in the Services. Any trademarks or logos used in connection with the Services are trademarks of the respective owners.

INTO is the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

How you may use material on our Site

You may print off one copy, and may download extract, of any page(s) from our Site for non-commercial use only, except where such material is identified as belonging to third parties. In such circumstances, you must obtain the permission of the relevant owners before doing so. You may not otherwise copy, reproduce, modify, or redistribute (in whole or in part) any pages or material from the Site without our prior written consent.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors (including, but not limited to, any collection or use of any descriptions of our services and pricing).

If you print off, copy, download, share or repost any part of our Site in breach of these terms of service, your right to use our Site and Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these terms of service).

No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Site or any services provided via, or in relation to, our Site for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):

Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our Site or any data, content, information or services accessed via the same.
Any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).

This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

Linking to our Site

Unless we otherwise notify you, you may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

We reserve the right to withdraw linking permission without notice.

Uploading content to our Site

Whenever you make use of a feature that allows you to create content directly on our Site, upload or share content to our Site, or to make contact with other users of our Site, you must comply with the standards set out below (“Using the Site and Services”).

You warrant that any such contribution complies with those standards, and you are liable to us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

We will consider any content you upload to our Site to be non-confidential.

We have the right to disclose your identity to anyone who is claiming that any content posted or uploaded by you to our Site violates their intellectual property rights or their right to privacy.

We have the right to remove any posting you make on our Site if, in our opinion, your post does not comply with the section below (“Using the Site and Services”).

If you wish to contact us in relation to content you have uploaded to our Site and that we have taken down, please email us at contact@returnconnect.com.

Using the Site and Services

When using the Site or accessing the Services, you agree not to:

Use the Site or Services in such a way that disrupts, interferes with, or restricts the use of the Site or Services by other users in any way that breaches any applicable law or regulation;
Upload, display or transmit any materials through the Site which are false, offensive, defamatory, threatening, obscene, abusive, menacing, indecent, unlawful or which violate, breach or infringe the rights of any other person anywhere in the world (including any intellectual property rights) or attempt to do so;
Use the Site or Services to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
Reverse engineer, decompile, copy or adapt any software or other code or scripts forming part of the Site or attempt to transmit to or via the Site or Services any information that contains a virus, worm, Trojan horse or other harmful or disruptive component; or
Change, modify, delete, interfere with or misuse data contained on the Site, including any data relating to any third party.

You further agree not to:

misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our Site or any part of it;
gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site or any other equipment or network connected with our Site;
interfere with, damage or disrupt any software used in the provision of our Site or any equipment or network or software owned or used by any third party on which this Site relies in any way; or
attack our Site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

You should use the Services in a professional manner, and not disclose information that you do not have the consent to disclose (such as confidential information of others (including your employer)).

Rights you are giving us to use material you upload and account closure

When you upload or post content to our Site, you grant us and our affiliates a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the Services and across different media, such licence to expire when you delete such content from our Site or by closing your account with us.

To close your account, visit your Account settings page on the Return & Connect site.

Disclaimer

Our Site may include information and materials uploaded by other users. This information and these materials have not been verified or approved by us. The views expressed by other users on our Site do not represent our views or values.

We may help connect Members with third parties for purposes of job searching and other third parties who may offer services to you and may share information you upload to the Site with such third parties. You acknowledge that we do not supervise, direct, control or monitor any third parties in the performance of these Services, and we do not endorse any particular third party, their services, employment opportunities or offerings. We do not guarantee that you will secure employment via use of the Services and your communications with third parties via use of the Services is entirely your responsibility.

The content on our Site, including links to other sites and resources provided by third parties, is provided for general information only. It is not intended to amount to advice on which you should rely. You may wish to obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

Although we make reasonable efforts to update the information we upload on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site (including any content uploaded by other Members or third parties) is accurate, complete or up to date.

We do not guarantee that our Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programs and platform to access our Site. You should use your own virus protection software.

Our responsibility for loss or damage suffered by you

We do not accept any liability for any loss or damage you may suffer as a result of your use of or inability to use our Site or access our Services, or your use of or reliance on any information provided on the Site.

However, we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

How we may use your personal information

We will only use your personal information as set out in our Privacy Notice.

Which country's laws apply to any disputes?

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by the law of England and Wales.

If you choose to bring a claim against INTO arising from, or related to, a visit to the Site, you must do so in the courts of England and Wales. If you are not located in England or Wales, any claim INTO may have against you arising from, or related to, a visit to the Site may be issued in the courts of the country in which you are located.

If you wish to contact us with any questions or concerns, please email us at contact@returnconnect.com.